We truly care about your comfort and want your stay at the hotel to be pleasant and carefree.

We would like to inform you about the hotel services available during your stay. We sincerely hope that your stay at the hotel will be an unforgettable experience, and that you will visit us again.

If you have any questions, please contact our reception staff or call "0" from your room. We are always happy to help!

Hotel Restaurants and Bars

Panoramic Restaurant "NEBO"

  • Location: 8th floor of the hotel.
  • Hours: Fri-Sat from 5:00 PM to 10:00 PM; Sun-Thu closed.
  • Menu: European, Mediterranean, and Pan-Asian cuisine, à la carte.
  • Table reservations: dial 3033 or 2207 from your room.

Riviera Restaurant

  • Location: 1st floor of the hotel.
  • Buffet breakfast: Mon-Fri 7:30 AM to 11:00 AM; Sat & Sun from 7:00AM to 11:30AM.

Atrium Lobby Bar

  • Opening Hours: 24/7.
  • Menu: à la carte food and drinks.

LOFT Karaoke and Bar

  • Opening Hours: Closed until June 1, 2026.
  • Menu: à la carte food and drinks. Card.

Room Service

  • Hours: 24 hours.
  • Order room service from the à la carte menu: dial 3030.

Important: Restaurant and bar hours are subject to change.

Spa Center

Swimming Pools

  • Location: 1st floor of the spa center.
  • Hours: Outdoor pools from 7:00 AM to 8:00 PM, indoor pool from 7:00 AM to 10:00 PM.

Fitness Center

  • Location: 2nd floor of the spa center.
  • Hours: 7:00 AM to 10:00 PM.

Kids' Club

  • Location: 1st floor of the hotel.
  • Hours: Daily from 10:00 AM to 10:00 PM (lunch break from 1:00 PM to 2:00 PM and from 6:30 PM to 7:00 PM).

Coworking

  • Location: 3rd floor of the hotel.
  • Hours: 24 hours.

Medical Center

  • Location: 1st floor of the spa center.
  • Hours: 8:00 AM to 8:00 PM, doctor's appointments from 9:00 AM to 5:00 PM.

IRINI'S BEAUTY Salon

  • Location: 2nd floor of the spa center.
  • Hours: Daily from 10:00 to 19:00.
  • Phone: +7 (928) 206-66-00.

Guest Service: +7 (967) 314-01-98.

Concierge Service: +7 (967) 314-02-43 or 2206 from your room.

Transfer: +7 (967) 314-02-43 or 2206 from your room.

Minibar Refilled once per day, free use.

Room cleaning is provided daily until 6:00 PM. Additional cleaning is available for a fee: 2,500 rubles for a standard cleaning, 5,000 rubles for a linen change.

Laundry and Dry Cleaning. Laundry and dry cleaning services are available from 8:00 AM to 8:00 PM. When checking in, please fill out the form, place your items in a special bag (provided in your room), and dial "Laundry" on your room phone.

Additional Services. We will be happy to bring necessary amenities to your room upon request (robe, pillow, blanket, towels, heater, crib, sewing kit, toiletries, shoe cleaning cloths, hangers). Please call "Maid" on your room phone.

The luggage room is located on the 1st floor. If you need to store your luggage for a few hours, please ask a receptionist.

Parking

  • Location: 1st floor of the hotel and hotel grounds.
  • Hours: 24 hours.

Other facilities

Holiday resorts Gelendzhik
Comfortable accommodation and impeccable service at the best five-star hotel in Gelendzhik.
Welcome Information
Please refer to the following information for more details about the hotel.
Metropol Beach
Well-kept and equipped beach with VIP-zone near hotel
Calendar of events and activities
We have prepared a rich entertainment program for children and adults.
SPA and sport Gelendzhik
The park hotel offers a spa and fitness center, a thermal zone, two swimming pools, a water park, tennis courts, and a football field.
SPA center
SPA for recreation
Thermal zone
We offer laconium, herbal and Finnish saunas, salt grotto, hamam, ice fountain, Kneipp bath, reflexological foot baths.
Water park
Water attractions for children on the hotel territory
Sports facilities
There are two tennis courts and a football pitch in the hotel
Swimming pools
The resort has one indoor pool and two outdoor pools
Fitness center Gelendzhik
Spacious fitness center equipped with state-of-the-art equipment offers individual and group workouts 7 days a week
Restaurants Gelendzhik
In the morning, guests of the country hotel are offered a hearty breakfast, and drinks and snacks throughout the day.
Panoramic restaurant NEBO
Panoramic restaurant on a high floor with a terrace overlooking the sea
Riviera Restaurant
The main restaurant where breakfast is served. 300 places. Has a picturesque terrace.
Bars & Lounge
Enjoy a leisurely holiday!
Atrium Lobby -bar
To brighten up the check-in or to gather a group before an excursion
SPA bar
After enjoyable treatments in the spa area, allow yourself a moment of rejuvenation.
Karaoke bar LOFT
Karaoke and sports broadcasts on the big screen
Beauty and health Gelendzhik
Stay in great shape and enjoy pampering treatments at the luxurious park hotel.
Massage
Trust certified massage therapists. Classic, therapeutic, exotic and many other types of massage are at your service
Spa treatments
A wide range of facial and body treatments in the spa menu
Private spa suites
Private spa rooms available for hotel guests
Medical center
We invite you to the medical center METROPOL Grand Hotel Gelendzhik
For children Gelendzhik
We've thought through food, entertainment, and other details to ensure your stay with children at the hotel goes smoothly and comfortably.
Kids Club
Professional animators work every day from 10:00AM to 10:00PM
Kids Menu
It contains the most useful and favorite dishes for kids
Business opportunities Gelendzhik
Need to work at a country hotel or just print tickets? We're here to help!
Conference halls
Event halls in a luxury five-star hotel on the Black Sea coast
Coworking
Comfortable zone for working
Personal service Gelendzhik
We strive to be flexible, taking into account all the needs and interests of the guests of the METROPOL Grand Hotel Gelendzhik.
Room Service
Round-the-clock ordering of food to the room
Parking
Indoor and outdoor parking available
Concierge Service
Assistance with booking transport, excursions and other services
The best excursions in Gelendzhik
Over 20 options for unforgettable adventures
Transfer to/from the hotel
Book a transfer from the airport or on an excursion
Near the hotel Gelendzhik
Attractions, parks, and entertainment in Gelendzhik.
Gelendzhik embankment
The main resort promenade is a 3-minute walk from the hotel
Gelendzhik Museum of History and Local Lore
One of the most famous museums of the resort town
Restaurant «Mayak-Rassvet»
Enjoy breathtaking views of the bay
Gelendzhik Golf Resort
World Class Golf Club
Chateau de Talu Winery
A modern winery close to the hotel
Safari Park
A park where you can observe animal life in the wild
Golden Bay water park
The biggest open-air water park in Russia
Olympus Mountain park
Take the cable car to the top of the Markotkh Ridge